FAQ.

Delivery times

How long will it take before I get my bag?

The delivery time of your bag will most likely differ from what you may be used to. Don't expect your bag to show up on your doorstep the next day! But don't worry, it will be worth waiting for. Because each bag is made to order for our customers, there is a waiting time from aproximatly 3-4 weeks.

How to order

To order a Pyramid bag, purchase one of the available bags in our shop or reach out to us via our contact page to get to know our current selection of colours.

Don't forget to request your colour samples, we'll send them over free of charge, for you to see and feel for yourself.

How do I care for my bag?

I'm glad you asked. We too find it important that we take you take care of your stuff!

Take a look at the description on the product page of your bag. Here you will find the kind of treatment we advise you for your type of leather. In most cases it is advised to use a protection spray to prevent decay. In aome cases, such as with a coated or glossy leather type, it is not necesary at all to use a spray.

For more information, take a look at our care guide here. Don't hesitate to reach out if you want our opinion or have more questions regarding how to best take care of your bag.